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Needs Analysis from Berlin


Sabrina, Matthias, and Alex sat down that day to identify the situations we believe could benefit from facilitation in our daily work. We considered our main project, Germany Meets Turkey, which is a network of young professionals from Germany and Turkey interested in improving the German-Turkish relationship. We organize several events each year, including weeklong symposiums and study tours.

We divided these main situations into two groups: (1) how we can use facilitation internally and (2) how we can use it in our “product.”


Internal situations

(a) Project development. What is the best way to develop the ideas for projects, especially when the idea mainly comes from one team member who feels “ownership” over the program? How are project ideas explained to other team members and how can they be best involved over the course of the project? We want to use facilitation to be informed about all team members’ expectations of a developing project and to keep them involved in coordination over the long term. (There are situations where one person might have an idea for starting a project, or there are situations where everybody on the team has their own ideas.)

(b) Team meetings. Can facilitation be used in team meetings, where the goals are to keep all team members updated on project development and to resolve problems? This is particularly needed where there is a constant overturn in who is on the team. We also want to use team meetings as an opportunity for members to offer new ideas.

(c) Misssion development. We are in the process of starting a new NGO as a platform for cultural exchange programs and leadership initiatives. What is the best way to develop a mission statement for this NGO, when its participants all have somewhat different reasons for joining?


External situations

(d) Leadership initiatives. Participants in our programs are encouraged to develop and implement their own “leadership initiatives” to improve the German-Turkish relationship. Our participants have several ideas; our concern is with motivating them to actually do this. We have several challenges, though: keeping up motivation after the program (symposium or study tour) has finished, and keeping up all sides of communication in a network which reaches from Turkey to Germany and beyond.

(e) Sustainable network. We want to stay in constant communication with all of our network members, and particularly want them to be involved in this communication without the involvement of the GMT leadership. One of the problems is that we have a big distance between participants and we don’t have a perfect platform to accommodate all of our desires (either Yahoo, blogs, XING, Facebook, etc. all have some drawbacks and not everyone can always be involved). Can facilitation be used online??

(f) Content of workshops, symposiums, and study tours. We want our symposiums and study tours to have a more flexible content, to be determined with the involvement of the participants during the week. We would like to create opportunities for participants to discuss problems arising from seminars and podium discussions, not simply to ask questions. Can some facilitation method be used as an alternative to the classic “podium discussion”? How can texts or information be given to all participants in an interactive way? How can we incorporate creative work, such as when participants do photography or write articles during the program?

Warm regards from the Berli-nerds!

Last changed by Sabrina Tschiche on 23/09/2010

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    Network of Intercultural Communication Organizations on Facilitation

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